Resident Resources
Bothell Townhomes
Payments
Digital Payments are accepted through apartments.com
external link
If you did not receive an invitation to pay through Apartments.com, please contact us.
Non-digital payments may be sent to: PO Box 821035, Kenmore WA 98028
All checks should be made payable to: Bothell Landing Rentals, LLC
Utilities
Unless otherwise specified in the lease, residents are responsible for all utility charges from their move in date.
Puget Sound Energy (PSE)
Electric & Gas Service can be set up online. If you need help setting up your account, contact your landlord. Tenants are billed directly for energy.
City of Bothell (Water & Sewer)
City of Bothell utilities accounts must stay in the owner’s name. Tenants will be charged for these utilities upon receipt of bills (every 2 months).
See Lease Agreement (section 13 Billing Practices) for more information.
Recology (Waste)
Garbage Service must stay in the owner's name but tenants may request access to pay the account directly (every 3 months).
Bills not paid by the tenant before the due date will be paid by the owner and tenants will be forwarded the charge. See your lease agreement (section 13, Billing Practices) for more information.
Waste is collected Thursday of every week.
Waste containers should be left outside the garage no earlier than the night before collection, and brought back in after. HOA rules prohibit leaving bins outside past the collection day.
Internet / Cable
Tenants are responsible for setting up their own internet services with Xfinity.
Repairs
For all non-emergency concerns, including maintenance requests, email:
help@BLRpm.com
For urgent help, call or text:
(206) 486-0023
Emergencies
For FIRE, MEDICAL, or POLICE help
Dial 911
Report all emergencies to your landlord immediately.
If you cannot reach them, use the below resources for help:
Maintenance
Tenants may contact Leon directly if they have a maintenance emergency and cannot reach their landlord.
(253) 640-1049 - text preferred
Plumbing Emergency (Water or Sewer)
(206) 552-3560
or
(833) 940-7768
Garbage Service
(425) 453-0220
Electric or Gas Emergency
(888) 225-5773
Water & Sewer Service
(425) 488-0118
Bothell Police
(425) 577-5656
Reminders
Tenants are responsible for maintaining their home. Below are some of the regular maintenance items that you should be aware of.
Test Smoke / CO Detectors
Smoke and CO detectors every 6 months & change batteries.
Check Fire Extinguishers
Ensure any fire extinguishers are fully charged by looking at the pressure gauge. Replace if needed.
Clean A/C Filters
Clean filters on A/C units regularly. For the bedroom, the filter can normally be vacuumed. The living room filters may need washed due to grease from the kitchen. Ensure the filter is fully dry before reinstalling. Instructions are available in the Manuals section.
Change Fridge Filters
Change refrigerator filters every 6 months, or according to your usage & preference. Instructions are available in the Refrigerator Manual.
Clean Dryer Lint Filter
Clean lint filter after every load. Instructions are in the Maintenance & Care section of the Dryer Manual.
Clean Washer
Clean washing machine every month, depending on your usage. You may use a cleaner such as Affresh Washing Machine Cleaner instead of bleach. Instructions are in the Maintenance & Care section of the Washer Manual.
Clean Range Hood Filters
The range hood filters should be cleaned periodically. Ensure they are back in place before using the range. Instructions are in the Manuals section.
Clean Dishwasher
Clean dishwasher periodically. You may use a cleaner such as Affresh Dishwasher Cleaner. The filter at the bottom of the dishwasher should be checked regularly and cleaned as needed. Instructions are in the Manuals section.
Park in Garage
The HOA monitors visitor parking spaces in the community. Residents are expected to park in their garage or on city streets.
Maintain smart devices
To ensure consistent operation, periodically change (or charge) the batteries of smart devices such as keyless entry and remote blinds.
Manuals
Appliance manuals and other self-help information
A/C Operation
Manual for operating mini-split units in living room and primary bedroom.
A/C Filter Cleaning
Instructions for cleaning the filters of the mini-split units in living room and primary bedroom.
Beverage Center
Manual for Beverage Center (fridge)
Dishwasher (Quick Start)
QuickStart Instructions for Dishwasher
Dishwasher
Manual for Dishwasher
Dishwasher Filter Cleaning
Instructions for cleaning Dishwasher
Door Lock Battery Replace
Instructions for changing the door lock battery.
Dryer
Manual for dryer
Garage Manual Operation
Instructions for manually opening your garage in the event of a power outage.
Gas Range
Manual for gas range
Heater
Manual for wall heaters (18406, 18412)
Heater Programming
Programming Instructions for wall heaters (18406, 18412)
Heater Cadet
Manual for wall heaters (9619)
Microwave
Manual for microwave
Oven Cleaning
Instructions for cleaning the oven
Range Hood
Manual for range hood
Range Hood Cleaning
Instructions for cleaning your range hood
Refrigerator
Manual for refrigerator
Refrigerator 9619
Manual for refrigerator in 9619
Washer
Manual for washer
Electronic Blinds (18412, 9619)
Electronic blinds are installed in 18412 & 9619.
The blinds use RTS (Radio Technology Somfy) to communicate with the wall switch or myLink Interface.
Programming Guide for Blinds
Manual for programming automated blinds.
Your transmitter is a DecoFlex WireFree RTS Wall Switch (p 11)
Your motor is Sonesse 30 Wire Free (Li-ion), p46-54
myLink Brochure
Brochure for myLink. The myLink Interface allows you to connect your blinds to an app and program scenes and schedules.
myLink Quick Start Guide
Quick start guide for setting up myLink using the Somfy app
myLink Smartphone & Tablet Interface
Manual for Somfy myLink Smartphone & Tablet interface device
Connect to Amazon Alexa
Step-by-step guide for how to connect Somfy myLink with Amazon Alexa
Amazon Alexa Routine
Step-by-step guide for how to create or delete an Amazon Alexa Routine
Connect to IFTTT Applet
Step-by-step guide for how to connect Somfy myLink with IFTTT & Create, Edit or Delete an IFTTT Applet
IFTTT Maker
Step-by-step instructions to create one single trigger for more than one service
Additional Resources
HOA Rules & Regulations
Rule and Regulations for Live ant the Landing Townhomes
A Brief Guide to Mold, Moisture and Your Home
Guide to mold released by the EPA. external link
Pet Policy
Pet requests are evaluated on a case-by-case basis. Both the animal and its suitability for a specific property are considered.
Accommodation Requests
Under the Fair Housing Act and Washington State law, persons with disabilities may request reasonable accommodations or modifications, including Service and Support Animals.
For non-obvious disabilities, a letter from a licensed care provider is required. The verification must state that the tenant is disabled and needs a specific animal or other accommodation due to their disability (documentation required for each animal or other accommodation).
See the linked document for guidance on providing documentation.
Frequently Asked Questions (FAQ)
Moving In
Where can I park my moving container and/or moving truck?
Moving and Storage Container Permits
The most convenient place for a moving container pod is on 96th Ave NE, West of the Community. Moving and Storage Containers should not be parked on the private roads of the community (it is against HOA rules).
To leave the storage pod on the public street, the City of Bothell requires a permit.
- You can read about the permit process at the City of Bothell Permit Center.
- For parking of Storage Containers, look for Form 46b: Temp ROW Use for Storage or Pods
- Call the City of Bothell Permit Center with any questions: 425-806-6400
You may need to rent “No Parking” signs to reserve a space for your container. The Permit Center may have referrals for a barricade company. You may also find them online (ie National Barricade or AABCO Barricade)
Moving Trucks
Moving trucks may be parked temporarily in front of your garage for Loading and Unloading. However, doing so may block your neighbors.
- Moving trucks should be parked outside the community when they are not being actively loaded/unloaded.
- A driver must remain onsite and available to move the truck if requested by a neighbor.
Lease Changes
Can I add someone to my lease?
If you are adding someone to your household, inform your landlord as soon as possible and no more than 30 days after they move in. All current members of the household must agree to the change.
All adult occupants must fill out an application and pay the screening fee. They will be evaluated using our normal screening criteria. See Application Information.
Can I add an animal to my lease?
If you are thinking of getting a pet, inform your landlord before you bring it home.
In most cases, we will approve pets that align with our Pet Policy.
If your lease is ending soon and your unit is currently pet-free, we may require you to sign a new lease or extended your term.
If you are adding a Service or Support Animal for your disability, please send us a letter of from your care provider for verification. See Guidance for Verifying Accommodation Requests.
What happens if I end my lease early?
In ending your lease early, you would be liable for rent until we are able to rerent the property, any difference in rent between your lease and the new lease, and costs incurred in rerenting (see Section 7 of your lease agreement and RCW 59.18.310).
This means that the early termination penalty is directly related to how quickly we can rerent the property.
In general, Spring and Summer are good times to rent; we can often find new tenants quickly. Fall and Winter are more difficult; you are more likely to have to finish off your lease. However, many factors including economics, politics, and local hiring trends can affect the rental market.
Can I sublet?
Living at the townhouse
Can I hang things on my walls?
Yes. Please make the townhouse your home.
Tenants are not charged for wear and tear associated with normal use of the premises. However, you may be charged for any damage to the wall (ie holes or penetrations over ~1/4″).
For mounting heavy items, such as a tv or shelving, we recommend you hire a handyman to ensure it is installed securely into studs. You are welcome to contact our regular handyman, Leon Jones, for help (see Repairs Section).
If you are unsure whether mounting a certain item may cause damage, reach out to us before installing it.
Can I increase my water temperature?
If you would like a hotter shower or bath, you may be able to adjust the water temperature at the fixture. Modern valves have an anti-scald feature. Depending on how the valve is set, the maximum water temperature allowed at the fixture may be cooler than you prefer.
Due to safety concerns, we will not approve or help with any adjustments of your water heater to a temperature over 120F. If the tenant chooses to increase the temperature of their water heater, they acknowledge that they are creating a scald risk and accept liability for any injury. Tenants must return the water heater temperature to 120F prior to move out.
Any plumbing adjustments must be completed by a licensed plumber.
What does the HOA do?
The HOA maintains the common areas of the community, including walkways and private roads. They also enforce the HOA Rules and Regulations.
When you move in, you will be added to the HOA email list so that you can stay up to date on happenings in the community.
Waste Collection: Can I change my bin size or schedule a special item pick up?
Yes. Contact your landlord to change your waste container size or request a special item pickup. Tenants are responsible for all utility charges, including fees and service charges.
Click here for more information about Garbage Rates, Bulky Item Pickup and Special Item Pickup.
Repairs
What qualifies as an emergency?
Certain problems should be reported to the landlord immediately as an emergency.
- Plumbing leaks from broken pipes (ie walls and/or ceilings are being damaged)
- Electrical issues (ie you saw a spark or a breaker is not functioning properly)
- No water, electricity, or heat during the winter
- A life or safety issue
What should I do if I damage the property?
Report all damage to your landlord immediately so that we can provide guidance and/or any requirements for the repair.
For help with the repair, contact our regular handyman Leon Jones (see Repairs Section).
How do I request a repair?
To request a normal repair, email: help@BLRpm.com.
If the repair is an emergency, call or text: (206) 486-0023.
Depending on the issue, repairs may be completed by Bothell Landing Rentals or one of our trusted service providers. You may be asked to schedule certain repairs directly with the service provider.
What should I do if I have mold?
The key to mold control is moisture control.
If you notice any mold in your home, you should clean up the mold promptly and fix the water problem.
Identify the source of the moisture problem:
1. Building Problem – Notify your landlord immediately
- Weather leaks from outside
- Plumbing leaks
- Ventilation systems not functioning
2. Condensation Problem – Tenant’s responsibility
- Moisture in air is condensing on surfaces
- Most humidity comes from bathrooms and kitchens
Tips for controlling mold growth:
- Use your bathroom vent every time you shower or bath.
- Use your kitchen vent and cook with lids.
- Every day, open windows or run your whole house fan (located in your laundry room) to ensure good air exchange.
- Do not hang dry clothes inside.
- Move large objects a few inches away from the inside of exterior walls to increase air circulation.
- Vacuum and clean your home regularly to remove mold spores.
- Keep relative humidity below ~40-50%. Get a dehumidifier if necessary.
- Clean and dry any standing water or water damaged items within 24 to 48 hours.
For more information, see the Mold Addendum in your lease agreement or the EPA’s Brief Guide to Mold, Moisture and Your Home.