Resident Resources
Fremont Townhomes
Payments
Digital Payments are accepted through apartments.com
external link
If you did not receive an invitation to pay through Apartments.com, please contact us.
Non-digital payments may be sent to: PO Box 821035, Kenmore WA 98028
All checks should be made payable to: Bothell Landing Rentals, LLC
Utilities
Unless otherwise specified in the lease, residents are responsible for all utility charges from their move in date.
Seattle City Light (SCL)
Electric Service will be moved into your name on your move in day. Tenants are billed directly for electricity.
Puget Sound Energy (PSE)
Gas Service can be set up online. If you need help setting up your account, contact your landlord. Tenants are billed directly for gas.
Seattle Public Utilities (SPU)
Water, Sewer, and Garbage Service must stay in the owner's name. Tenants will be charged for these utilities upon receipt of SPU bills (every 2 months).
See your lease agreement (section 13, Billing Practices) for more information.
Waste is collected Monday of every week (Garbage and Compost) or every 2 weeks (Recycling)
Internet / Cable
Tenants are responsible for setting up their own internet services.
Providers include Xfinity and Quantum Fiber.
Repairs
For all non-emergency concerns, including maintenance requests, email:
help@BLRpm.com
For urgent help, call or text:
(206) 486-0023
Emergencies
For FIRE, MEDICAL, or POLICE help
Dial 911
Report all emergencies to your landlord immediately.
If you cannot reach them, use the below resources for help:
Maintenance
Tenants may contact Leon directly if they have a maintenance emergency and cannot reach their landlord.
(253) 640-1049 - text preferred
Plumbing Emergency (Water or Sewer)
(206) 552-3560
or
(833) 940-7768
Power Outages
(206) 684-3000
Utility Services (Water/Sewer/Garbage)
(206) 684-3000
Natural Gas Emergency
(888) 225-5773
Animal Control
(206) 386-7387
Seattle Police
(206) 625-5011
Reminders
Tenants are responsible for maintaining their home. Below are some of the regular maintenance items that you should be aware of.
Test Smoke / CO Detectors
Smoke and CO detectors every 6 months & change batteries.
Check Fire Extinguishers
Ensure any fire extinguishers are fully charged by looking at the pressure gauge. Replace if needed.
Clean A/C Filters
Clean filters on A/C units regularly. For the bedroom, the filter can normally be vacuumed. The living room filters may need washed due to grease from the kitchen. Ensure the filter is fully dry before reinstalling. Instructions are available in the Manuals section.
Change Fridge Filters
Change refrigerator filters every 6 months, or according to your usage & preference. Instructions are available in the Manuals section.
Clean Dryer Lint Filter
Clean lint filter after every load. Instructions are in the Cleaning & Care section of the Dryer Manual.
Clean Washer
Clean washing machine every month, depending on your usage. You may use a cleaner such as Affresh Washing Machine Cleaner instead of bleach. Instructions are in the Cleaning & Care section of the Washer Manual.
Clean Microwave Vent Filters
The vent filters, located on the bottom of the microwave, should be cleaned periodically. Ensure they are back in place before using the range. Instructions are in the Cleaning & Care section of the Microwave Manual.
Clean Dishwasher
Clean dishwasher periodically. You may use a cleaner such as Affresh Dishwasher Cleaner. The filter at the bottom of the dishwasher should be checked regularly and cleaned as needed. Instructions are in the Cleaning & Care section of the Dishwasher Manual.
Landscaping
Tenants are responsible for the garden, patio, and walkways around their unit.
Maintain smart devices
To ensure consistent operation, periodically change (or charge) the batteries of smart devices such as keyless entry, remote blinds (3631), and wireless cameras.
If your keyless entry battery fails, instructions for "jumping" the lock are in the Manuals section.
Manuals
Appliance manuals and other self-help information
A/C Operation
Manual for operating mini-split units in living room and primary bedroom.
A/C Filter Cleaning
Instructions for cleaning the filters of the mini-split units in living room and primary bedroom.
Arlo Camera
Manual for Arlo Camera installed at 3631.
Arlo Camera Reset
Reset instructions for changing ownership of Arlo devices installed at 3631.
Arlo Doorbell
Manual for Arlo Doorbell installed at 3631.
Dishwasher
Manual for Dishwasher
Door Lock Battery Jump
Instructions for "jumping" the door lock in case the battery fails and you are locked out.
Dryer
Manual for dryer
Grill
Manual for grill on your roof deck
Microwave
Manual for microwave
Motorized Shades
Manual for motorized shades installed at 3631
Range
Manual for range
Refrigerator
Manual for refrigerator
Refrigerator Filters
Instructions for changing refrigerator filters
Ring: Transfer Device
Instructions for changing ownership of Ring devices installed at 3629
Washer
Manual for washer
Washer Quick Reference
Quick Reference guide for washer
Water Heater
Manual for water heater
Additional Resources
Renters Handbook
Seattle’s Renters Handbook provides a summary of rental rights and responsibilities. external link
A Brief Guide to Mold, Moisture and Your Home
Guide to mold released by the EPA. external link
Parking Information
Information about parking and transportation options.
Pet Policy
Pet requests are evaluated on a case-by-case basis. Both the animal and its suitability for a specific property are considered.
Accommodation Requests
Under the Fair Housing Act and Washington State law, persons with disabilities may request reasonable accommodations or modifications, including Service and Support Animals.
For non-obvious disabilities, a letter from a licensed care provider is required. The verification must state that the tenant is disabled and needs a specific animal or other accommodation due to their disability (documentation required for each animal or other accommodation).
See the linked document for guidance on providing documentation.
RRIO Certificates
RRIO Certificate of Property Registration indicates that the property has registered & met requirements of the City of Seattle's Rental Registration and Inspection Ordinance (RRIO) program.
Frequently Asked Questions (FAQ)
Lease Changes
Can I add someone to my lease?
If you are adding someone to your household, inform your landlord as soon as possible and no more than 30 days after they move in. All current members of the household must agree to the change.
All adult occupants must fill out an application and pay the screening fee. See Application Information.
If the new occupant is immediate family, their tenancy will not be denied and you may choose whether to add them as a responsible party (signer) on the rental agreement or an authorized occupant.
If the new occupant is non-family, their tenancy may be denied if they do not meet our normal screening criteria. If accepted, they must be added as a responsible party (signer) on the rental agreement.
Can I add an animal to my lease?
If you are thinking of getting a pet, inform your landlord before you bring it home.
In most cases, we will approve pets that align with our Pet Policy.
If your lease is ending soon and your unit is currently pet-free, we may require you to sign a new lease or extended your term.
If you are adding a Service or Support Animal for your disability, please send us a letter of from your care provider for verification. See Guidance for Verifying Accommodation Requests.
What happens if I end my lease early?
In ending your lease early, you would be liable for rent until we are able to rerent the property, any difference in rent between your lease and the new lease, and costs incurred in rerenting (see Section 7 of your lease agreement and RCW 59.18.310).
This means that the early termination penalty is directly related to how quickly we can rerent the property.
In general, Spring and Summer are good times to rent; we can often find new tenants quickly. Fall and Winter are more difficult; you are more likely to have to finish off your lease. However, many factors including economics, politics, and local hiring trends can affect the rental market.
Can I sublet?
Living at the townhouse
Can I hang things on my walls?
Yes. Please make the townhouse your home.
Tenants are not charged for wear and tear associated with normal use of the premises. However, you may be charged for any damage to the wall (ie holes or penetrations over ~1/4″).
For mounting heavy items, such as a tv or shelving, we recommend you hire a handyman to ensure it is installed securely into studs. You are welcome to contact our regular handyman, Leon Jones, for help (see Repairs Section).
If you are unsure whether mounting a certain item may cause damage, reach out to us before installing it.
Can I increase my water temperature?
If you would like a hotter shower or bath, you may be able to adjust the water temperature at the fixture. Modern valves have an anti-scald feature. Depending on how the valve is set, the maximum water temperature allowed at the fixture may be cooler than you prefer.
Due to safety concerns, we will not approve or help with any adjustments of your water heater to a temperature over 120F. If the tenant chooses to increase the temperature of their water heater, they acknowledge that they are creating a scald risk and accept liability for any injury. Tenants must return the water heater temperature to 120F prior to move out.
Any plumbing adjustments must be completed by a licensed plumber.
How do I get a parking permit?
Fremont is located in Restricted Parking Zone (RPZ) 27.
Click here for more information on RPZ Permits.
RPZ 27 permits cost $95 and renew on a 2 year cycle, expiring on March 31 of odd numbered years.
In addition to Residential Permits, you may also get a Short-Term Permit (60-days) for yourself or a visitor, or a Guest Permit (hanger for rearview mirror). Click here for more information on permit types.
Apply for a RPZ Permit online through Seattle Service Portal. You will need to upload (1) Current Proof of Residency such as your lease agreement or bill, and (2) Current WA state Vehicle Registration showing that the vehicle is registered to the Fremont address.
Waste Collection: Can I change my bin size or schedule a special item pick up?
Yes. Contact your landlord to change your waste container size or request a special item pickup. Tenants are responsible for all utility charges, including fees and service charges.
Click here for more information about Garbage Rates, Compost Rates, and Special Item Pickup. Recycling service is included in the garbage rate.
Repairs
What qualifies as an emergency?
Certain problems should be reported to the landlord immediately as an emergency.
- Plumbing leaks from broken pipes (ie walls and/or ceilings are being damaged)
- Electrical issues (ie you saw a spark or a breaker is not functioning properly)
- No water, electricity, or heat during the winter
- A life or safety issue
What should I do if I damage the property?
Report all damage to your landlord immediately so that we can provide guidance and/or any requirements for the repair.
For help with the repair, contact our regular handyman Leon Jones (see Repairs Section).
How do I request a repair?
To request a normal repair, email: help@BLRpm.com.
If the repair is an emergency, call or text: (206) 486-0023.
Depending on the issue, repairs may be completed by Bothell Landing Rentals or one of our trusted service providers. You may be asked to schedule certain repairs directly with the service provider.
What should I do if I have mold?
The key to mold control is moisture control.
If you notice any mold in your home, you should clean up the mold promptly and fix the water problem.
Identify the source of the moisture problem:
1. Building Problem – Notify your landlord immediately
- Weather leaks from outside
- Plumbing leaks
- Ventilation systems not functioning
2. Condensation Problem – Tenant’s responsibility
- Moisture in air is condensing on surfaces
- Most humidity comes from bathrooms and kitchens
Tips for controlling mold growth:
- Use your bathroom vent every time you shower or bath.
- Use your kitchen vent and cook with lids.
- Every day, open windows or run your whole house fan (located in your laundry room) to ensure good air exchange.
- Do not hang dry clothes inside.
- Move large objects a few inches away from the inside of exterior walls to increase air circulation.
- Vacuum and clean your home regularly to remove mold spores.
- Keep relative humidity below ~40-50%. Get a dehumidifier if necessary.
- Clean and dry any standing water or water damaged items within 24 to 48 hours.
For more information, see the Mold Addendum in your lease agreement or the EPA’s Brief Guide to Mold, Moisture and Your Home.