Resident Resources
Parkrose Apartments
Payments
Digital Payments are accepted through apartments.com
external link
If you did not receive an invitation to pay through Apartments.com, please contact us.
Non-digital payments may be sent to: PO Box 821035, Kenmore WA 98028
All checks should be made payable to: Bothell Landing Rentals, LLC
Utilities
Unless otherwise specified in the lease, residents are responsible for all utility charges from their move in date.
Seattle City Light (SCL)
Electric Service will be moved into your name on your move in day. Tenants are billed directly for electricity.
Internet / Cable
Tenants are responsible for setting up their own internet services with Xfinity.
Seattle Public Utilities (SPU)
Water, Sewer, and Garbage Service is billed to the owner. Tenants are charged a flat fee based on occupancy, which is paid to the landlord with your monthly rent.
See your lease agreement (section 13) for more information.
Garbage, Recycling, and Compost containers are in the first garage space in front of the building. The gate is unlocked.
Repairs
For all non-emergency concerns, including maintenance requests, email:
help@BLRpm.com
For urgent help, call or text:
(206) 486-0023
Emergencies
For FIRE, MEDICAL, or POLICE help
Dial 911
Report all emergencies to your landlord immediately.
If you cannot reach them, use the below resources for help:
Maintenance
Tenants may contact Leon directly if they have a maintenance emergency and cannot reach their landlord.
(253) 640-1049 - text preferred
Plumbing Emergency (Water or Sewer)
(206) 552-3560
or
(833) 940-7768
Locksmith
(206) 323-5300
Electrician
(206) 789-6500
Water Heater
(425) 636-7038
Power Outages
(206) 684-3000
Natural Gas Emergency
(888) 225-5773
Animal Control
(206) 386-7387
Seattle Police
(206) 625-5011
Building Information
Intercom
Intercom calls and the ability to unlock the front door remotely are controlled using the UniFi Access app from Ubiquiti Inc.
1. Download the UniFi Access app from Google Play or Apple App Store
- Google Play Store (UniFi Access)
- Apple App Store (UniFi Access)
- Note: There are many UniFi Apps available. Only Access is required.
2. Create a UniFi (UI) account, if you have not already done so
3. Accept your invitation to join Park Rose
- The invitation will be from UniFi OS and may say something like “Site Manager Invite- Michael has invited you to access Park Rose”
- If you received any requests to download the UniFi Identity app, ignore it. Only the Access app is required.
4. When someone at the intercom rings your apartment number, it will call you on the Access App (make sure you allow notifications and microphone).
5. You may request a PIN code by contacting your landlord.
- PIN codes are for individuals and may not be shared.
- If you have a guest that you would like to grant temporary access for, you must request a Visitor PIN.
No Smoking
Parkrose Apartments is a Non-Smoking building. No smoking or vaping of any kind is allowed on the premises, including decks, patios, fire escapes, ect.
On Site Laundry
Laundry machines are located on the lower level in the back of the building.
Some machines are equipped with the PayRange app payment option.
2. Do not overload machines
3. Clean dryer lint filter at the end of each cycle
4. Remove clothes promptly and be respectful to others.
Scent Free Laundry Room
Many people (including some residents) have allergies and/or sensitivities to fragrances. For the health and comfort of all residents, please avoid scented laundry products.
Bicycle Parking
A limited number of bicycle racks are located in the laundry room. These are available on a first come, first served basis. Please keep the area clean and be respectful towards this shared resource.
Resident Garden
A limited number of garden beds are available for use by residents of the Parkrose Apartments. Contact your landlord for more information.
Storage Lockers
A limited number of storage lockers are available for an extra fee. Contact your landlord for more information.
Reserved Parking
A limited number of parking garages are available for an extra fee. Contact your landlord for more information.
Fire Extinguishers
Fire extinguishers are located on every floor and in the laundry room. Be familiar with their location and operation.
Test Smoke / CO Detectors
Test Smoke and CO detectors in your apartment every 6 months & change batteries.
Additional Resources
Intercom Info Sheet
Information on Parkrose Apartments' app-based Intercom and Door Access system for the front (lobby) door.
Renters Handbook
Seattle’s Renters Handbook provides a summary of rental rights and responsibilities. external link
A Brief Guide to Mold, Moisture and Your Home
Guide to mold released by the EPA. external link
Parking Information
Information about parking and transportation options.
Pet Policy
Pet requests are evaluated on a case-by-case basis. Both the animal and its suitability for a specific property are considered.
Accommodation Requests
Under the Fair Housing Act and Washington State law, persons with disabilities may request reasonable accommodations or modifications, including Service and Support Animals.
For non-obvious disabilities, a letter from a licensed care provider is required. The verification must state that the tenant is disabled and needs a specific animal or other accommodation due to their disability (documentation required for each animal or other accommodation).
See the linked document for guidance on providing documentation.
RRIO Certificate
RRIO Certificate of Property Registration indicates that the property has registered & met requirements of the City of Seattle's Rental Registration and Inspection Ordinance (RRIO) program.
Frequently Asked Questions (FAQ)
Lease Changes
Can I add someone to my lease?
If you are adding someone to your household, inform your landlord as soon as possible and no more than 30 days after they move in. All current members of the household must agree to the change.
All adult occupants must fill out an application and pay the screening fee. See Application Information.
If the new occupant is immediate family, their tenancy will not be denied and you may choose whether to add them as a responsible party (signer) on the rental agreement or an authorized occupant.
If the new occupant is non-family, their tenancy may be denied if they do not meet our normal screening criteria. If accepted, they must be added as a responsible party (signer) on the rental agreement.
Can I add an animal to my lease?
If you are thinking of getting a pet, inform your landlord before you bring it home.
In most cases, we will approve pets that align with our Pet Policy.
If your lease is ending soon and your unit is currently pet-free, we may require you to sign a new lease or extended your term.
If you are adding a Service or Support Animal for your disability, please send us a letter of from your care provider for verification. See Guidance for Verifying Accommodation Requests.
What happens if I end my lease early?
In ending your lease early, you would be liable for rent until we are able to rerent the property, any difference in rent between your lease and the new lease, and costs incurred in rerenting (see Section 7 of your lease agreement and RCW 59.18.310).
This means that the early termination penalty is directly related to how quickly we can rerent the property.
In general, Spring and Summer are good times to rent; we can often find new tenants quickly. Fall and Winter are more difficult; you are more likely to have to finish off your lease. However, many factors including economics, politics, and local hiring trends can affect the rental market.
Can I sublet?
Living at the Parkrose
Can I hang things on my walls?
With the exception of unit 11, walls at the Parkrose Apartments are the original lathe & plaster from 1927. Lathe & plaster is a brittle material that can chip out easily when you attempt to insert screws or anchors.
We recommend you use Molding Hooks for Picture Rails to hang decor from the picture rail of your crown molding.
You may also choose to use adhesive hooks, but use care in selecting options that do not damage the wall surface.
Heavy items should not be mounted to lathe & plaster.
Can I get a PIN for the front door?
Yes. Contact your landlord to request a PIN for yourself or a visitor.
How do I get a parking permit?
Parkrose Apartments is located in Restricted Parking Zone (RPZ) 15.
Click here for more information on RPZ Permits.
RPZ 15 permits cost $95 and renew on a 2 year cycle, expiring on June 30 of odd numbered years.
In addition to Residential Permits, you may also get a Short-Term Permit (60-days) for yourself or a visitor, or a Guest Permit (hanger for rearview mirror). Click here for more information on permit types.
Apply for a RPZ Permit online through Seattle Service Portal. You will need to upload (1) Current Proof of Residency such as your lease agreement or bill, and (2) Current WA state Vehicle Registration showing that the vehicle is registered to the Fremont address.
Repairs
What qualifies as an emergency?
Certain problems should be reported to the landlord immediately as an emergency.
- Plumbing leaks from broken pipes (ie walls and/or ceilings are being damaged)
- Electrical issues (ie you saw a spark or a breaker is not functioning properly)
- No water, electricity, or heat during the winter
- A life or safety issue
What should I do if I damage the property?
Report all damage to your landlord immediately so that we can provide guidance and/or any requirements for the repair.
For help with the repair, contact our regular handyman Leon Jones (see Repairs Section).
How do I request a repair?
To request a normal repair, email: help@BLRpm.com.
If the repair is an emergency, call or text: (206) 486-0023.
Depending on the issue, repairs may be completed by Bothell Landing Rentals or one of our trusted service providers. You may be asked to schedule certain repairs directly with the service provider.
What should I do if I have mold?
The key to mold control is moisture control.
If you notice any mold in your home, you should clean up the mold promptly and fix the water problem.
Identify the source of the moisture problem:
1. Building Problem – Notify your landlord immediately
- Weather leaks from outside
- Plumbing leaks
- Ventilation systems not functioning
2. Condensation Problem – Tenant’s responsibility
- Moisture in air is condensing on surfaces
- Most humidity comes from bathrooms and kitchens
Tips for controlling mold growth:
- Use your bathroom vent (if installed) or open a window every time you shower or bath.
- Cook with lids and open a window when cooking.
- Every day, open windows to ensure good air exchange.
- Do not hang dry clothes in your apartment.
- Move large objects a few inches away from the inside of exterior walls to increase air circulation.
- Vacuum and clean your home regularly to remove mold spores.
- Keep relative humidity below ~40-50%. Get a dehumidifier if necessary; you may request one from your landlord.
- Clean and dry any standing water or water damaged items within 24 to 48 hours.
For more information, see the Mold Addendum in your lease agreement or the EPA’s Brief Guide to Mold, Moisture and Your Home.